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Alinuola Global Shipping Guide

Global Super Saver Shipping
Super Saver Shipping is usually the most economical shipping method and typically carried by a national postal service. It charges by the actual package weight. Additionally, it comes with no minimal charge per package; therefore, it is very suitable for small packages. The actual shipping time varies from country to country, but it may take somewhere from 10-20 business days (14 – 28 week days). The major drawback of Super Saver Shipping is that it does not provide tracking. Hence, we don’t recommend the usage of Super Saver Shipping without tracking for any order over USD $30.

Global Super Saver Shipping with Tracking
Global Super Saver Shipping with Tracking is also carried out by a national postal service, but includes tracking capability. The couriers charge a fixed tracking fee per package, typically ranging from USD $1-3. Additionally, it varies from country to country and can take 10-18 business days (14 – 26 week days). We recommend the use of Super Saver Shipping with Tracking to improve your experience.

Global Standard Shipping
Standard Shipping takes 6-8 business days (8 – 12 week days), and generally it is provided by EMS or other specialized global e-commerce shipping couriers. It is highly recommended to use for oversized packages or items with shipping restrictions; such as those containing liquids, batteries, powders or gels that cannot be shipped with expedited shipping. To ensure fast delivery when you order USD $60 or more, we only recommend the usage of Expedited Shipping and Standard Shipping.

Global Expedited Shipping
Expedited Shipping is the fastest way to ship your product globally. It typically takes 3-4 business days (5-7 week days) to arrive and is carried by one of the following global express shipping companies: DHL, UPS, FedEx, and TNT. We have very good discounted prices from the couriers to save money; we highly recommend the usage of Expedited Shipping for the best shopping experience. The tracking for Expedited Shipping is far superior to those of its counterparts. It includes updates on every step of the way. The only drawback of Expedited Shipping is that it comes with a minimal charge of USD $10-15 per package. Therefore, it would only be economical, if the order is at least USD $40 or more.

Important Tips for Expedited Shipping: The shipping price increases when the weight exceeds the 500mg mark. In other words, if the order is 999mg, the shipping cost is the same as 501mg.

Additionally, all expedited deliveries require a signature upon arrival, and are not always suitable for P.O. Box Addresses. If a P.O. Box address is provided, we may contact the customer for an alternate address, an actual residence/place of business, to insure there are no delays during the delivery process.

Enjoy savings on shipping time and cost by following these tips!

Local Expedited & Local Standard Shipping
We have warehouses in North America and Europe, but unfortunately they do not carry all of our products. If an item can be shipped from one of these warehouses, it will say so on the product page above the ‘Add-To-Cart’ button. Additionally, whenever we can use our North American or European warehouses to fulfill an order, it will display Local Expedited or Local Standard Shipping on the check out page.

Shipping Insurance
Typically a courier provides very minimal or no direct shipping insurance for any package that is shipped. Therefore, we recommend buying shipping insurance from us on the ‘Check Out’ page. We track millions of packages every month to calculate the loss and damage rates, which directly reflect the prices that are seen on our site. Our shipping insurance is usually very reasonable and affordable.

Tax & Duty Insurance
Each country has different rules concerning import duties and taxes. Often, there may not be a charge, but there is also the chance that upon arrival the customer will be charged taxes/duties; in which case the customer is responsible for the extra charges. To completely remove the stress and uncertainty from a shopping experience, we recommend the purchase of Tax & Duty Insurance from us. As long as Tax & Duty Insurance is bought, we will fully reimburse customers any additional tax or duty fees that may have been incurred.

Where can I track my order?

You can track most registered airmail orders by using these websites:
http://www.17track.net/index_en.shtml
http://www.sao.cn/en/index/home.jsp
Other tracking websites for your reference:
Standard shipping tracking website (airmail):
Singapore Post: http://www.singpost.com/index.php
Hong Kong Post: http://app3.hongkongpost.com/CGI/mt/enquiry.jsp
Priority shipping tracking website:
To the United States & United Kingdom:
http://www.ec-firstclass.org/Default.aspx
Express shipping tracking website:
EMS:http://www.ems.com.cn/english.html
DHL: http://www.dhl.com.hk/en.html

 Global Order Tracking

http://global.cainiao.com/

How do I calculate the shipping cost?

A shipping fee is only required if you choose the priority or express shipping method to ship your order. The cost for these shipping services will be provided at the time of payment. Rest assured, you can always choose not to continue with payment if the shipping cost exceeds your budget.

Happy Shopping!